Our service was disconnected when the payment was made yesterday

GetHuman3069673's customer service issue with Optimum from June 2019

Help with my Optimum issue
The issue in GetHuman3069673's own words
The problem: Our service was disconnected when the payment was made yesterday
GetHuman3069673 did not yet indicate what Optimum should do to make this right.
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How GetHuman3069673 fixed the problem
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Optimum

Customer service issue
Reported by GetHuman3069673
Jun 11th, 2019 - a mon ago
I have an issue with Optimum too
Fixed
Seen by 3 customers so far
Similar issue to 6225 others
0 customers following this
Items needed
Account holder name
Billing address
Phone number on account
PIN/Password
Last 4 of SSN
Timeline
GetHuman3069673 started working on this issue
Jun 11th 4:14pm
GetHuman3069673 confirmed the issue is fixed. Hooray!
Jun 11th 8:39pm