DVr stopped ability to record programs

GetHuman-jdjholla's customer service issue with Optimum from September 2018

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The issue in GetHuman-jdjholla's own words
The problem: DVr stopped ability to record programs
GetHuman-jdjholla did not yet indicate what Optimum should do to make this right.
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Optimum

Customer service issue
Reported by GetHuman-jdjholla
Sep 20th, 2018 - 10 mons ago
I have an issue with Optimum too
Not resolved
Seen by 2 customers so far
Similar issue to 2114 others
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Items needed
Account holder name
Billing address
Phone number on account
PIN/Password
Last 4 of SSN
Timeline
GetHuman-jdjholla started working on this issue
Sep 20th, 2018 6:03pm