Whenever I try to play a show on my kindle through the optimum app, I get an error mess...

GetHuman801687's customer service issue with Optimum from September 2018

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The issue in GetHuman801687's own words
Whenever I try to play a show on my kindle through the optimum app, I get an error message number ****. I have not been able to watch a show for about a week
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बेहतर परिणामों के लिए, कम से कम 100 अक्षर लिखें
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Optimum

Customer service issue
Reported by GetHuman801687
Sep 4th, 2018 - 10 mons ago
I have an issue with Optimum too
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Items needed
Account holder name
Billing address
Phone number on account
PIN/Password
Last 4 of SSN
Timeline
GetHuman801687 started working on this issue
Sep 4th, 2018 7:47pm
GetHuman801687 indicated the issue is not fixed yet.
Sep 4th, 2018 7:49pm