I have been given the run around for over two months. My account was supposed to be can...

GetHuman-aparede's दिसंबर २०१८ से New York Sports Clubs (NYSC) ग्राहक सेवा जारी

7 दृश्य | 586 समान | 0 अनुसरण कर रहा है
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खाता धारक का नाम, सदस्यता संख्या, खाते पर ईमेल पता, बिलिंग पता और खाते पर फ़ोन नंबर
The issue in GetHuman-aparede's own words
I have been given the run around for over two months. My account was supposed to be canceled back in June and I was still being charged monthly and the yearly fee. Mathew from Bayonne NYSC would not help so I reached out to Alejandra she put me in contact with another rep to get a refund issued. I was told by Ala I was getting a refund in the amount of $*** and for over two months I was waiting for a refund and still no refund! No one can help me on memeber services either apparently. I have tried calling Alejandra and now she will not answer my calls. So unprofessional!!! If I would have read the reviews before coming to this gym I would have saved myself the headache. Never have dealt with something like this. I have talked to so many reps and no one can help!! You call member services and they say you have to contact someone at the club level. Now when you have tried to get in contact with Alejandra at the her club, on her cell, and by email and you still can not get in touch with her what do you do? I was told by everyone she is the person I have to reach out to and I can not! Where is her manager?

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New York Sports Clubs (NYSC)

ग्राहक सेवा मुद्दा
Reported by GetHuman-aparede
दिस. २८, २०१८ - २ वर्ष पहले
Not resolved
अब तक 7 ग्राहकों द्वारा देखा गया
इसी तरह के मुद्दे 586 अन्य के लिए
0 इसके बाद ग्राहक

Timeline

GetHuman-aparede ने इस मुद्दे पर काम करना शुरू कर दिया
दिस. २८, २०१८ ३:५२दोपहर