So I specifically called Lucille Roberts to officially cancel my membership once it end...

GetHuman-swri's दिसंबर २०१८ से New York Sports Clubs (NYSC) ग्राहक सेवा जारी

510 दृश्य | 579 समान | 0 अनुसरण कर रहा है
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The issue in GetHuman-swri's own words
So I specifically called Lucille Roberts to officially cancel my membership once it ended and they stated over the phone that I would only be able to cancel such membership in person but I moved so there was no Lucille Roberts in reach and I explained that. Also that fact that the contract I signed did not state that I would have to go in person to cancel such membership so each month after, they continued to try to charge a card that was out of commission and continued to call me and I had to continuously explain to them the same exact situation. The last time they called, they stated they would be charging me a little over *** for each month after the membership ended then changed it to *** since I would not be coming back to the gym. If you check their records, I have not attended that gym long before my actual membership ended. I should not be charged at all since I have not attended after my membership and I have paid for my actual membership. Such contract also did not state that I would be charged per month if membership was not cancelled in person.

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New York Sports Clubs (NYSC)

ग्राहक सेवा मुद्दा
Reported by GetHuman-swri
दिस. २६, २०१८ - २ वर्ष पहले
Not resolved
अब तक 510 ग्राहकों द्वारा देखा गया
इसी तरह के मुद्दे 579 अन्य के लिए
0 इसके बाद ग्राहक

Timeline

GetHuman-swri ने इस मुद्दे पर काम करना शुरू कर दिया
दिस. २६, २०१८ ७:१८शाम