Forgot my ID and password to login to activate my NetSpend debit Visa card

GetHuman-kingkeys's customer service issue with Netspend from June 2019

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Account holder name, Billing address, DOB, Last 4 of SSN, Email on account, and Password on account
The issue in GetHuman-kingkeys's own words
The problem: Forgot my ID and password to login to activate my NetSpend debit Visa card
GetHuman-kingkeys did not yet indicate what Netspend should do to make this right.
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Netspend

Customer service issue
Reported by GetHuman-kingkeys
Jun 16th, 2019 - a mon ago
I have an issue with Netspend too
Not resolved
Seen by 2 customers so far
Similar issue to 10612 others
0 customers following this
Timeline
GetHuman-kingkeys started working on this issue
Jun 16th 2:20pm