I always stay at your motel * in Corona CA and today I checked in at *** and I asked th...

GetHuman3131178's customer service issue with Motel 6 from June 2019

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The issue in GetHuman3131178's own words
I always stay at your motel * in Corona CA and today I checked in at *** and I asked the desk clerk if I was good till the next day not today and he said yeah I would have waited if I know I payed $**. For * and a quoter hours . I think the desk clerk didn't hear me or may be understudy me when I asked him because he is always very nice and polite but I am very disapoted on your manager on site because I went in there and talked to her about my situation and she knows I start there alot and I have kids and currently homeless and she said oh well I had to pay or get out with norrmores or anything I know she could have fixed this issue instead I have to be late to take my son to the doctors in Moreno valley because that's why I asked because my other son is staying in the room and now I have to go pack my stuff when I was on my way out to the doctors I probably won't make it at all and all she had to do is fix the date I was **min from when they close the day you don't think I would have waited ** min . I'm a single mom with *boys trying to keep above water and some people have no hear yet customer service . And I would like it if you would do what your manager on site should have done and fix my day . And I would appreciate it it if I got another day because now I have to reschedule my appointment and I got no money to get another day to leave by other son since he has a fever . I'm hoping you can resolve my issue today and teach your manager some customers service because everyone at Corona motel * is nice and are great with customers besides the manager on site . My son just call me and told me that she called and said we had ** min to get out . That's rude very rude
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Motel 6

Customer service issue
Reported by GetHuman3131178
Jun 22nd, 2019 - 2 mons ago
I have an issue with Motel 6 too
Not resolved
Seen by 7 customers so far
Similar issue to 2529 others
0 customers following this
Timeline
GetHuman3131178 started working on this issue
Jun 22nd 6:57pm
GetHuman3131178 indicated the issue is not fixed yet.
Jun 23rd 7:16pm
GetHuman3131178 indicated the issue is not fixed yet.
Jun 23rd 7:17pm
GetHuman3131178 indicated the issue is not fixed yet.
Jun 23rd 9:54pm