Hello! I am writing because last week I had an online chat with a representative, and...

GetHuman-mrsajack's customer service issue with Metro PCS from May 2019

Help with my Metro PCS issue
First: share to improve GetHuman-mrsajack's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-mrsajack may need:
8 Digit PIN, Phone number, and Name on account
The issue in GetHuman-mrsajack's own words
Hello! I am writing because last week I had an online chat with a representative, and removed a line from my account. I was wondering if there's anyway I can add that line back on? And if so, how much will cost me or should I wait until the bill is due? And also, I forgot the password I set for the account and I went to a store and they took my DOB my name and email address and said I should get an email within ** hours so I can reset my information. And I have not received an email or a phone call or nothing. So I cannot access any features on the actual metropcs website. I hope this issue can all be resolved in a timely manner because I am more then willing at this point to switch my carrier. I have been loyal customer that for the *st time have received poor customer service.
GetHuman-mrsajack did not yet indicate what Metro PCS should do to make this right.
I have an issue with Metro PCS too
How GetHuman-mrsajack fixed the problem
We are waiting for GetHuman-mrsajack to fix the problem and share the solution with the rest of us customers.
Please help with my Metro PCS issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Metro PCS customer problems.
How do I transfer my MetroPCS number to another carrier?What do I do if I lost my Metro PCS phone?How do I get an extension on my Metro PCS bill?How do I get device support for my MetroPCS phone?
Do you have a customer issue as well?
We can help you get Metro PCS's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Metro PCS issues too?
Get tips from pros & other customers, and get it handled faster:
बेहतर परिणामों के लिए, कम से कम 100 अक्षर लिखें
यह ईमेल पता मान्य नहीं है

Metro PCS

Customer service issue
Reported by GetHuman-mrsajack
May 25th, 2019 - 5 mons ago
I have an issue with Metro PCS too
Not resolved
Seen by 4 customers so far
Similar issue to 37625 others
0 customers following this
GetHuman-mrsajack started working on this issue
May 25th 1:36am