I had * post up an Mercari deleted one post a couple of weeks ago and when I called I g...

GetHuman3579812's customer service issue with Mercari from September 2019

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The issue in GetHuman3579812's own words
I had * post up an Mercari deleted one post a couple of weeks ago and when I called I got to speak with Joel and he had the situation rectified and had my post was put back up. So then I added another photo of a different mirror I was selling and everything was good for a week or so and then last night I posted another limited edition item and all * of my post were deleted and u can imagine I am more then mad at this point. I want to know why my post were taken down and why Mercari has never contacted me to ask any questions about my post, they just delete them and it takes for ever to get a response back or u have to constantly redial the customer service * to speak with someone hopefully, this mess with not having a customer service * that actually has u wait your turn to be helped instead of saying u have waited long enough and call back at this time or that time is outrageous and I am actually tired of fooling with Mercari and their antics and think I will just go straight to BBB to get answers.
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Customer service issue
Reported by GetHuman3579812
Sep 13th, 2019 - a mon ago
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Not resolved
Seen by 1 customer so far
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GetHuman3579812 started working on this issue
Sep 13th 6:08pm