I received a threatening letter about me being denied credit for supposedly requesting...

GetHuman-altwerge's customer service issue with Macy's from June 2019

Help with my Macy's issue
The issue in GetHuman-altwerge's own words
I received a threatening letter about me being denied credit for supposedly requesting another card. That did not happen.*I have made * calls. I'm a senior. Getting no resolution. Have quit calling. Will cancel everything if you don't take care of what your co. Has created for me.*I quit. You will have to rectify what you created. I'm done.*Barbara Altwerger****-***-*****Card: **** ****** ******Do I have to get a lawyer.*There is NO WAY I will allow this company to ruin my credit!
GetHuman-altwerge did not yet indicate what Macy's should do to make this right.
I have an issue with Macy's too
How GetHuman-altwerge fixed the problem
After * phone calls, I found the right one who, in two minutes, took the ref. no. That no one else did and erased it. He said a salesperson did, in fact, try to create another account for me which I had not approved. Wow! A lot of stress
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बेहतर परिणामों के लिए, कम से कम 100 अक्षर लिखें
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Macy's

Customer service issue
Reported by GetHuman-altwerge
Jun 3rd, 2019 - 2 mons ago
I have an issue with Macy's too
Fixed
GetHuman-altwerge shared how to fix
Seen by 12 customers so far
Similar issue to 1967 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Name on the order
Timeline
GetHuman-altwerge started working on this issue
Jun 3rd 9:31pm
GetHuman-altwerge confirmed the issue is fixed. Hooray!
Jun 6th 11:12pm