I received a threatening letter about me being denied credit for supposedly requesting...
GetHuman-altwerge's customer service issue with Macy's from June 2019
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The issue in GetHuman-altwerge's own words
I received a threatening letter about me being denied credit for supposedly requesting another card. That did not happen.*I have made * calls. I'm a senior. Getting no resolution. Have quit calling. Will cancel everything if you don't take care of what your co. Has created for me.*I quit. You will have to rectify what you created. I'm done.*Barbara Altwerger****-***-*****Card: **** ****** ******Do I have to get a lawyer.*There is NO WAY I will allow this company to ruin my credit!
GetHuman-altwerge did not yet indicate what Macy's should do to make this right.
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How GetHuman-altwerge fixed the problem
After * phone calls, I found the right one who, in two minutes, took the ref. no. That no one else did and erased it. He said a salesperson did, in fact, try to create another account for me which I had not approved. Wow! A lot of stress
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