Lufthansa Customer Service

Contact Lufthansa & solve common issues

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Lufthansa. Below you will also find the phone and non-phone-based contact information we've gathered.
As for contacting Lufthansa, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

Lufthansa: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Lufthansa.
There's more!
Click below to show 2 more questions, answers, and complete guides to common Lufthansa customer support problems.

Contacting Lufthansa customer support

Below you can compare and contrast the 4 ways to contact Lufthansa by looking at which ones are the fastest and which ones other customers recommend the most for solving Lufthansa customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Lufthansa across the following channels: Phone, Email, Web, Chat.

Phone number / contactWaitVotes
800-645-3880
Customer Service
No human308
customer.relations@lufthansa.com
Customer Service
< 3 hrs44
Online Help at lufthansa.com
Customer Service
< 16 hrs311
Live Chat at lufthansa.com
Customer Service
13 mins50

Recent reasons customers contacted Lufthansa:

my husband Lap Key Chi this morning by mistake add the extra baggage for the return fli...
This morning my husband by mistake buy more extra baggage for return flight from Hong K...
I haven’t gotten my refund yet for cancelled flight
Hi! My boyfriend and mine flight was delayed going to Dublin and have been rebooked but...
Am flying from Bangalore in India to Tirana in Albania via Frankfurt in Germany. There...
Mr. Khaled Al Hasan has Frequent Flyer * **** **** **** ***. It is an old number and I...
Please assist to know my son is traveling to America on the day **th this month Novembe...
I would like to know why a checked bag up to ** kilos with Lfthansa cost *** euro to...
I am allowed one piece of baggage up to twenty three kg's. Can I take two pieces of lug...
I have economy class ticket from lhr to mdc and I'm allowed * x **kg but want to know i...
I want to purchase extra bags.
When I flew from Frankfurt to Washington*Dulles on Wednesday Nov. *, my luggage was lef...
I have paid for my booking but do not have any information
I have just booked a flight with you and can’t find my booking reference and haven’t re...

Help me with my issue

Does GetHuman work with Lufthansa?

GetHuman does not work with Lufthansa's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Lufthansa at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Lufthansa's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Answered on this page:

What are the airport transfer options for connecting Lufthansa flights?
Solutions to common issues

Contacting Lufthansa at a Glance

Lufthansa has 1 phone numberBEST
Lufthansa has 1 chat option
Lufthansa has 1 customer email
Lufthansa has 1 help forum
Lufthansa has no twitter handle
Lufthansa has no facebook page
Contact information overview

Contacting Other Companies

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!