LinkedIn Customer Service Issues

We've been attempting to make the switch. We wish to combine our personal page with our company page, but were informed that it's not possible. Our intention is to gradually transition from the personal page to the company page. We're working on getting our connections to migrate before we close the personal page. The specific page in question is for Johnson Bros. We recently acquired the company, and several employees retired during the transition. Clicking on the website link redirects to our main website. Assistance with this transition would be greatly appreciated.

I would like to stop publishing on LinkedIn as we no longer need this service. We prefer not to update the billing information provided. Here are the details from the email received. Please advise on how to proceed to resolve this matter. Original Email: From: [redacted] Subject: Action Required: Please correct your billing information Date: July 6, [redacted] at 11:07:55 AM GMT+1 Recipient: Karen Wolters <[redacted]> Karen Wolters LinkedIn - JOBS Karen, It is requested to update your billing information for LinkedIn Job posting. Your payment was not successful, resulting in the suspension of your LinkedIn Job posting. Kindly update your billing information to continue receiving job applications. Possible reasons for payment failure: - Your card may have expired - You were issued a new card - Insufficient funds in your account For assistance, please reach out to LinkedIn's Customer Service. This email was intended for Karen Wolters, Board of Directors at Wolters-Althoff Investments. © [redacted] LinkedIn Corporation, [redacted] West Maude Avenue, Sunnyvale, CA [redacted]. LinkedIn and the LinkedIn logo are registered trademarks of LinkedIn.

I signed up for a free trial of LinkedIn Learning back in April. I remember opting not to renew the subscription after the one-month trial period as I don't use the app frequently. I recently noticed that I have been charged $31.47 every month since May. I have canceled the subscription now as I don't want to continue being charged. While I understand I may not receive refunds for May and June, I am hopeful for a refund for the current month's charge.

I have been charged twice mistakenly. The first charge was made on May 7th after signing up and canceling immediately due to not needing the features required. On June 8th, a charge of $[redacted].32 was posted, and despite reaching out, the bank is holding the payment as I have not received a response. Another charge of $[redacted].50 was posted on July 7th under reference [redacted]-[redacted]-[redacted]. I have been unable to reach you through the provided telephone number, which is concerning. If these charges are not resolved promptly, I may have to involve the Canadian Government - Consumer and Corporate Affairs. I kindly request immediate correction of these errors. Thank you.

I am Lynn Metler, the Foundation and Grants Coordinator at Trinity Health Foundation of East Tennessee. We have unfortunately been unable to determine who the admin of our long-unused LinkedIn page is. Despite contacting former employees and the foundation president, we have not been able to locate the necessary information to request an admin change. I have even reached out to the marketing group who initially set up the account, but they are also struggling to find the admin details. Since joining the foundation in October, I need to secure administrative access to the account as part of my role. Is there a process to verify my position at Trinity and gain the needed admin permissions for this LinkedIn account?

To ensure your continued seamless experience on LinkedIn, we consistently monitor our platform and the web to safeguard your account details. We recently identified a potential security threat to your LinkedIn account from an external source. As a precautionary measure, we have temporarily locked your account. To regain access, you will need to reset your password. Here's how you can do it: 1. Visit the LinkedIn website. 2. Click on "Forgot your password" next to the password field and enter your email address. 3. You will receive an email from LinkedIn with a link to reset your password. 4. After resetting your password, a confirmation email will be sent to all verified email addresses associated with your account. Thank you for assisting us in maintaining the security of your account. Sincerely, The LinkedIn Team

I want to report a scam involving a job posting on your website for Tracy Barnes Home Care. The scheme involved sending me a fraudulent check for $2,[redacted] after a brief online interview for a work-from-home position. The person I spoke to pressured me to deposit the check quickly to purchase office supplies from their vendor. Sensing something was off, I insisted on verifying the check with the bank it was drawn from, which turned out to be Wachovia, a suspicious detail. After contacting Wells Fargo (the bank), I found out the account information couldn't be confirmed. When I shared this with the individual, she blocked me. I've already notified the authorities, but I urge you to remove these fraudulent job postings from your site. Thank you.

I was unexpectedly charged for a membership without prior notification. I was initially offered a free trial for the premium subscription. I haven't been using the service recently, as evident from my account activity, so I wasn't aware of the subscription renewal. I kindly request the cancellation of the subscription and a refund of the deducted amount as the premium features are not beneficial to me. I did not receive any communication before the deduction, and I am eager to have my funds returned promptly. It is crucial to provide notifications before charging customers to avoid such issues in the future.

Regarding Primary Payment Information Date: June 24, [redacted] Payment Method: Visa ****[redacted] Receipt Number: [redacted]26 Invoice Number: [redacted] Total: $[redacted].88 Upon signing up for a free month trial of Premium support, I intended to cancel by June 24, [redacted]. Due to an unforeseen family loss, I had to cancel on June 26, [redacted]. Despite expecting a refund for unused days, L.I. notified me via email on June 28 that my subscription was canceled, ensuring access until June 24, [redacted], but retaining my payment. Several concerns have arisen: 1. Lack of clarity regarding the one-year billing cycle on the website. 2. Unnecessary service due to career irrelevance. 3. Evidence of the option to cancel anytime. 4. Absence of specified limitations. 5. Multiple customer complaints indicating similar issues. 6. Potential legal involvement based on consumer protection laws. 7. Request for an immediate refund of $[redacted].72 or legal action will be pursued. 8. Mention of a possible class-action lawsuit given the common occurrence with former subscribers. Expecting resolution by July 19, [redacted], to avoid further action. Thanks, Linda F. [redacted]

I keep getting emails from LinkedIn, but I am unable to sign in, reset my password, or follow the instructions to upload a 3MB image of my driver's license. When trying to use my most recent password, I receive a message stating "Someone already has that account." I only have one Gmail account, checked all folders including Spam and Allmail, and I am not receiving the reset password links that are being sent to me.

I am facing an issue with my Hypnosis Conference, which has not seen any growth in attendance over the past eight years. I engaged with Steve Maddox from Changeover Media for a professional marketing campaign, investing $[redacted]. We were about to kick off the campaign in May when my computer crashed. This led to significant delays in getting a new computer, redesigning the website, and overall progress. Unfortunately, Steve is now unresponsive, citing personal and financial problems as the reason. I had regular communication with him, but now my calls and emails go unanswered. I am unsure how to proceed in this situation.

Subject: Disappointed with Recent Subscription Charge Dear Sir/Madam, I am writing to express my disappointment regarding the charge I received on 12 July for a year's subscription to your Premium service. My intention was to utilize the free trial period before making a decision on subscribing, as I had planned to cancel before any charges were incurred. Despite being informed that I would receive a notification prior to the end of the trial period, I did not receive any such communication. Consequently, I was charged for a full year without the opportunity to opt for monthly payments. I have already raised this matter with my bank, and they will take further action if a satisfactory resolution is not provided by this Friday. While I am willing to pay for the month's trial, I am not comfortable covering the cost for an entire year. I anticipate your prompt response and hope we can reach a resolution that is agreeable to both parties. As a loyal LinkedIn user, I trust that my experience with the Premium service will be resolved amicably. Warm regards, M.W.

Dear LinkedIn Team, I hope you are well. I am Surabhi S., a Senior Analyst in the KYC/AML domain at Deutsche Bank for the past four years. I recently joined LinkedIn to explore new job opportunities. Unfortunately, I am unable to access my account as it seems to have been restricted. My login email is [redacted] I had an interview lined up through LinkedIn, and it's concerning that my account was locked while I rely on it for job referrals. Please consider reactivating my profile as it's crucial for my livelihood. I assure you that my account has been used appropriately, and I am willing to provide any necessary ID proofs to verify my identity as a legitimate working professional. Should you need any further details, please feel free to reach out to me at +91-[redacted] or +91-[redacted]. Warm regards, Surabhi S.

Hammersmith Medicines Research Assistance Needed: I am experiencing difficulty getting support to administer and advertise on our corporate page. I urge for immediate action on this matter. If assistance can be provided, please contact me at [redacted] (0)[redacted]. Otherwise, it would be preferable to delete the page to avoid any further issues. To rectify the situation, kindly assign administrator roles to Claire Magee, Kevin O'Brien, and Stephen Smith on the Hammersmith Medicines Research LinkedIn page to use it effectively for recruitment purposes. Thank you, John Ring

Hello, I am Therese Reyes and manage the "Sparx Admin" Linkedin profile. We recently changed the icon for the TPD company to a rainbow arrow during pride month, but reverted it back nearly a month ago. However, we are still experiencing an issue where the rainbow arrow icon shows up when "TPD" is typed in the Linkedin search bar. Upon clicking onto the TPD profile, the original logo is displayed correctly. Is this a glitch that needs addressing? We would appreciate it if the TPD icon could be restored to its original design. I await your response. Thank you, Therese Reyes

I've been attempting to post an article titled "Every Witch Way" multiple times, but I am unable to save or publish it. Additionally, I am having trouble figuring out how to add more people. My calendar seems to be acting strangely as well. If someone could look into this issue and let me know why I am unable to save and publish, I would greatly appreciate it. I believe the content is important and would like to share it with others, but I am feeling very frustrated by the situation. I have dedicated countless hours to this article as it is based on my life experiences, and it's crucial for me to get it out there. My name is Sam Sovocool. Thank you.

I am looking for assistance with my LinkedIn account. I had an old account with over 1,[redacted] connections, and it got replaced by a new account with zero connections. I want my original account back, not a new one. I have been contacted multiple times, but my issue remains unresolved. Can someone from LinkedIn please help me reopen my old account? My frustration is mounting as I feel like my problem is not being addressed despite numerous attempts to reach out. I am dissatisfied with the current situation and hope to have my old account restored promptly.

I am having trouble with my auto password on LinkedIn. Occasionally it does not work, and even when I try my last password, it is unresponsive. After requesting to change passwords and having the reset link sent to my cell phone, I faced issues setting a new password as it kept timing out. This frustrating cycle has repeated three times now. At times, when I try a password, I receive a message saying it was used before. I am puzzled as to why my password stops working after some time. I am hopeful someone can assist me in resolving this matter promptly to resume using LinkedIn without further interruptions. The persistence of this problem has been quite lengthy. Thank you, M. Deutschman

To whom it may concern, I want to bring to your attention an issue with the profile of one of your subscribers, Randy Sheeler. The profile has been accessed and used to send harassing and defamatory messages, causing distress. Randy Sheeler, my late father, is not responsible for these messages as he has passed away. I kindly request that the account be permanently closed to prevent further unauthorized access. Unfortunately, changing passwords is not an option in this case. I am willing to provide his profile details, the messages sent, and a copy of his death certificate for verification purposes if needed. I would appreciate it if someone could reach out to me to acknowledge this request and let me know if any additional information is required for the account closure process. Thank you in advance for your understanding and assistance in handling this sensitive matter. Warm regards, Bailey Sheeler

I received an email from LinkedIn alerting me that there was an attempt to sign in to my account from an unfamiliar location. Shortly after, I received another email from LinkedIn security informing me that an unfamiliar email address was added to my account. The email address [redacted] was added without my consent, and I'm unable to remove it by following the provided link. It seems like my account may have been hacked, as the password has been changed. I'm reaching out for quick assistance. Thank you. Muhammad Sohail Rafiq