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The issue in GetHuman-rgretelc's own words
I wan t to cancel my car insurance policy and I'm getting nowhere with your automated system via text messaging. I've tried this automated service *-***-***-**** several times and waited for a call an no one (human person) has called back to help out. Poor customer service because there is no follow up. I've paid a lot a money for this insurance premiums and I'm getting nowhere no help for such a common issue. I will not recommend your company to anyone at all.
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