I ordered a pet collar it arrived wrong size so sent it back did not order anything els...
GetHuman1814219's customer service issue with LL Bean from December 2018
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The issue in GetHuman1814219's own words
I ordered a pet collar it arrived wrong size so sent it back did not order anything else, customer service told me I would not have to pay for sending it back. However now I find I have to pay $*.** because item was under $**.**! *LL Bean should have told me this at time of order. So guess I will never order from this company again, not upfront with info
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