To whom this may concern,**I was a guest at the la fitness facility at **** Cheltenham...

GetHuman2905694's Complaint About a Visit issue with LA Fitness from May 2019

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The issue in GetHuman2905694's own words
To whom this may concern,**I was a guest at the la fitness facility at **** Cheltenham ave. I loved the equipment, and enjoyed the class that i took today, also the pool was amazing. The crowd wasn’t to large and it was inspiring to see all the people working out. Now i was going to sign up and bring my girlfriend with me for the year but, there were a few things that were very unappealing. The bathrooms for starters. The locker room bathroom facility was a mess but i understand that it’s tough to keep up with that stuff in a gym. What really upset me and changed my mind about this gym is when i walked passed the desk area, there was a woman that appeared to be changing her clothes, she was down to her underwear bottoms with a la fitness shirt on. To say that i was offended is an understatement. Especially since i had just used the locker rooms to change my clothes. Like i said earlier i am new here so i don’t quite understand how things work, but i just felt very uncomfortable giving my money to la fitness knowing that i could see their employees bare skin at random. This was unacceptable and should be corrected. I never felt so disappointed in a business environment in my life. Something needs to be done about this and that employee. Especially since their was a locker room where she could have changed. Imagine if kids were walking through the gym and seen that. I don’t believe that is something i can forgive or for me to bring my family to!
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LA Fitness

Complaint About a Visit issue
Reported by GetHuman2905694
May 11th, 2019 - 2 mons ago
I have an issue with LA Fitness too
Not resolved
Seen by 2 customers so far
Similar issue to 2386 others
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Timeline
GetHuman2905694 started working on this issue
May 11th 5:35pm