Hello to whom it may concern,* I had purchased a membership with L.A. Fitness and had c...

GetHuman-derekhay's customer service issue with LA Fitness from March 2019

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Hello to whom it may concern,* I had purchased a membership with L.A. Fitness and had carried it for * months and had only been able to use the service * times. I had tried to call and cancel but wasn't able to because they told I had to come into the gym to do so well when doing so the manger was not around due to maternity leave and trying to juggle work and getting this membership canceled was just a complete pain. I finally got ahold of manger and she said she was sorry she was out due to having the baby that she would cancel it for me and see about a refund because I cancelled the day before payment came out! So I'm reaching out because I was sent * emails confirming I was going to receive my refund and it never came so I would like to know what the **** out of up is or why it was never deposited into my account I have the emails I can send to whoever to show that you all approved the refund but I never received. If someone could help me I'd greatly appreciate it.*Kind Regards*Derek******@***.com
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LA Fitness

Customer service issue
Reported by GetHuman-derekhay
Mar 2nd, 2019 - 4 mons ago
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