I have a Mr. Coffee Keurig coffee maker , model number BVMC-KG* Type KG*. I've been p...
GetHuman2357262's मार्च २०१९ से Keurig ग्राहक सेवा जारी
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The issue in GetHuman2357262's own words
I have a Mr. Coffee Keurig coffee maker , model number BVMC-KG* Type KG*. I've been pleased with the system until recently. I'm getting grounds in my coffee cup, and on my coffee maker. I thought it must be my coffee maker acting up. I followed the advice on your website, looking for a clogged exit needle, but it wasn't clogged. Then I descaled my coffee maker, but that didn't help either. I finally narrowed it down to the Green Mountain Southern Pecan K-Cup Pods I'm using. When I use a different brand, I have no problems. When I use an older Green Mountain Southern Pecan Pod, I have no problem. But the newer Green Mountain Southern Pecan Pods have a problem. During brewing, the foil lid on the pod becomes separated from the pod, allowing coffee grounds to overflow, making a mess of my coffee maker, and getting grounds in my cup of coffee. I purchased * boxes of ** pods each. I'm on my *rd box, and am having the same problem as the first * boxes. These newer pods are inferior. This is printed on the bottoms of the boxes: Best By ** Feb ****. KA **:** PL*** ****.*Please replace the ** defective pods. I'll be glad to send you my unused pods. **Gerald Ellis**** Stratford Manor Ter*Silver Spring, MD *****
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