Jack in the Box needs to fix their mobile app

GetHuman-enersun's नवंबर २०२१ से Jack in the Box ग्राहक सेवा जारी

मेरी Jack in the Box समस्या के साथ मदद करें
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The issue in GetHuman-enersun's own words
Order food ... Jack in the Box charged me five times for the same order when I placed an order with their mobile app. Each time I tried to place the order I kept getting a message saying something went wrong please try again. So I tried again. Apparently they charge me each time I tried again. They held on to all that money for three or four days. The money eventually went back into my account. I clicked the link that I was given on this website to Jack in The Box help desk and sent them a message letting them know the issue. They contacted me by email and requested that I call them back.*When I called they said there's nothing they can do about holding my money and the NSF fees that my bank charged but they can give me a certificate for a free combo or add perks to my mobile app.
Their mobile app needs fixing.
It's been resolved. The said they will put perks on my mobile app. What would make this much better is if they would just fix their app and not hold on to people's money when they say their app has a mistake.
Twenty five years
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Jack in the Box

Food service
ग्राहक सेवा मुद्दा
Reported by GetHuman-enersun
नव. २०, २०२१ - २ महीने पहले
Not resolved
अब तक 15 ग्राहकों द्वारा देखा गया
इसी तरह के मुद्दे 545 अन्य के लिए
0 इसके बाद ग्राहक

Timeline

GetHuman-enersun ने इस मुद्दे पर काम करना शुरू कर दिया
नव. २०, २०२१ ११:३३रात