Right side stopped working

GetHuman-jy_catte's customer service issue with Jabra from February 2019

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The issue in GetHuman-jy_catte's own words
The problem: Right side stopped working
GetHuman-jy_catte did not yet indicate what Jabra should do to make this right.
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Jabra

Customer service issue
Reported by GetHuman-jy_catte
Feb 1st, 2019 - 6 mons ago
I have an issue with Jabra too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman-jy_catte started working on this issue
Feb 1st 1:42pm