I'm having trouble sending videograms they will not go thru

GetHuman-hopedest's customer service issue with JPay from June 2019

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The issue in GetHuman-hopedest's own words
The problem: I'm having trouble sending videograms they will not go thru
GetHuman-hopedest did not yet indicate what JPay should do to make this right.
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JPay

Customer service issue
Reported by GetHuman-hopedest
Jun 17th, 2019 - a mon ago
I have an issue with JPay too
Not resolved
Seen by 2 customers so far
Similar issue to 992 others
0 customers following this
Timeline
GetHuman-hopedest started working on this issue
Jun 17th 9:54pm