I want to send money to my son, but I haven’t been able to do it. The app blocks my acc...

GetHuman2834070's customer service issue with JPay from April 2019

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The issue in GetHuman2834070's own words
I want to send money to my son, but I haven’t been able to do it. The app blocks my account, I’ve done several accounts and still I get blocked for no reason. I need help solving this problem. I am from Mexico, if that helps explaining my current situation.**I hope there’s a way to solve this soon, my son needs money.
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JPay

Customer service issue
Reported by GetHuman2834070
Apr 30th, 2019 - 2 mons ago
I have an issue with JPay too
Fixed
Seen by 10 customers so far
Similar issue to 805 others
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Items needed
Username
Password
Email address on the account
Name on the account
Phone number on the account
Address on the account
Timeline
GetHuman2834070 started working on this issue
Apr 30th 1:01am
GetHuman2834070 confirmed the issue is fixed. Hooray!
Apr 30th 6:09am
GetHuman2834070 indicated the issue is not fixed yet.
Apr 30th 6:10am
GetHuman2834070 indicated the issue is not fixed yet.
Apr 30th 8:18am
GetHuman2834070 indicated the issue is not fixed yet.
Apr 30th 8:19am