My JBL speaker connects to my phone but no sound plays in result of output, please help...

GetHuman-lithakon's customer service issue with JBL from August 2018

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The issue in GetHuman-lithakon's own words
I was trying to connect my phone to play music on my speaker ... My JBL speaker connects to my phone but no sound plays in result of output, please help!
The speakers turn on but no sound results on output when trying to play music
Please give me contact numbers of JBL if there is no one that can help.
Tried not operating the speaker for a period of * days and still no progress
I have an issue with JBL too
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बेहतर परिणामों के लिए, कम से कम 100 अक्षर लिखें
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JBL

JBL L* BT speaker
Customer service issue
Reported by GetHuman-lithakon
Aug 10th, 2018 - a yr ago
I have an issue with JBL too
Fixed
Seen by 10 customers so far
Similar issue to 48 others
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Timeline
GetHuman-lithakon started working on this issue
Aug 10th, 2018 6:18pm
GetHuman-lithakon indicated the issue is not fixed yet.
Aug 12th, 2018 5:26am
GetHuman-lithakon indicated the issue is not fixed yet.
Aug 12th, 2018 6:40am
GetHuman-lithakon indicated the issue is not fixed yet.
Aug 12th, 2018 1:19pm
GetHuman-lithakon indicated the issue is not fixed yet.
Aug 14th, 2018 4:07pm
GetHuman-lithakon indicated the issue is not fixed yet.
Aug 15th, 2018 3:38pm