I filed our tax return electronically on Feb. *th. IRS confirmed receipt of tax return...

GetHuman-headfox's customer service issue with IRS from March 2019

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The issue in GetHuman-headfox's own words
I filed our tax return electronically on Feb. *th. IRS confirmed receipt of tax return accepted the the results of the return. We were instructed that the refund would take * weeks. It's now been * weeks. We have attempted to inquire as to the status of our tax return but when we use the web site or phone number as stated we are led through a path to give out our filing information only to come to the end to hear a statement that the IRS cannot give out anything at this time on our tax return. We have tried numerous times to accomplish this to no avail. I have tried to talk to a real person to no avail.This email is the third type of intervention we have attempted. Please advise on how to determine how to receive information regarding our tax return and when we can expect it to be delivered
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IRS

Customer service issue
Reported by GetHuman-headfox
Mar 25th, 2019 - a mon ago
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Seen by 4 customers so far
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GetHuman-headfox started working on this issue
Mar 25th 3:46pm