I submitted a request for a transcript from ****. The address the irs has on file is no...

GetHuman-tanyavan's customer service issue with IRS from July 2018

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If you need prior year transcripts you can get them online. The IRS will NOT email you transcripts and can only send them by mail or fax. If you want to get them faxed to you, you must be in front of the fax. You can call customer support at the IRS using 800-829-1040. Once you call press 1 for English then wait for the recording to end. Press 2 then 1 then 3 then 2. The recording will then ask for your social security number you can just press 0# it will ask again then press 0# and finally press 2 once it asks you a question. You will be told your wait time and a representative will pick up to help you.
The issue in GetHuman-tanyavan's own words
I submitted a request for a transcript from ****. The address the irs has on file is not where I needed it sent. I am in Denver Colorado going to school. I desperately need this transcript so I can apply for financial aid and continue on my career path.
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Customer service issue
Reported by GetHuman-tanyavan
Jul 18th, 2018 - a yr ago
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
फ़ोन नंबर
GetHuman-tanyavan started working on this issue
Jul 18th, 2018 5:19pm
GetHuman-tanyavan indicated the issue is not fixed yet.
Jul 18th, 2018 5:33pm
GetHuman-tanyavan confirmed the issue is fixed. Hooray!
Jul 18th, 2018 6:20pm