I want to verify my payment, already taken by my AMEX card, for Reservation...

GetHuman2874773's मई २०१९ से HomeAway.com ग्राहक सेवा जारी

मेरी HomeAway.com समस्या के साथ मदद करें
The issue in GetHuman2874773's own words
I want to verify my payment, already taken by my AMEX card, for Reservation * ********* *Hawaii, July **th-July **th *****February *th $****.** deposit no invoice sent.*February *th $*** service fee, invoice received.*April **th $*,***.** no invoice sent *I am concerned because I have received no invoice for the amount paid other than service fee. Have tried to phone twice, first time not able to speak to anyone, second time spoke to someone, was put on hold to verify amounts, after approximately * minutes the phone went dead, or I was hung up on?*I am concerned that on my original statement I was sent it stated that the final amount was due on July **th, so presumed I would be paying at the apartment complex, not in itself an issue. The issue I have is I want to make sure that it has been paid and I owe nothing else. I do not want to arrive in Hawaii on July **th with my family to be told we have no booking. Please could you invoice me for the total amount paid, which is $*,***.** excluding the service fee. *I would appreciate a fast response because if it is not your company taking this last payment I will dispute this with AMEX.*Thank you for your assistance

GetHuman2874773 did not yet indicate what HomeAway.com should do to make this right.

How GetHuman2874773 fixed the problem
Check you email junk box, I had received the Email on **th April from the apartment manager but it had gone to my junk box. I had just updated my phone on Saturday and it popped up a few minutes ago in my inbox, sent from my junk mail. Thank you for your time.
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ग्राहक सेवा मुद्दा
Reported by GetHuman2874773
मई ६, २०१९ - २ वर्ष पहले
Fixed
GetHuman2874773 shared how to fix
अब तक 17 ग्राहकों द्वारा देखा गया
इसी तरह के मुद्दे 1316 अन्य के लिए
0 इसके बाद ग्राहक
Items needed
बुकिंग किसने की
आरक्षण संदर्भ
बिल भेजने का पता
खाते पर ईमेल पता
वफादारी कार्यक्रम संख्या (यदि लागू हो)

Timeline

GetHuman2874773 ने इस मुद्दे पर काम करना शुरू कर दिया
मई ६, २०१९ ७:३४शाम
GetHuman2874773 पुष्टि की समस्या तय हो गई है। हुर्रे!
मई ६, २०१९ ७:४४शाम