Last year I sent an availability and cost request for a property in France, for a week...

GetHuman2850112's मई २०१९ से HomeAway.com ग्राहक सेवा जारी

मेरी HomeAway.com समस्या के साथ मदद करें
The issue in GetHuman2850112's own words
Last year I sent an availability and cost request for a property in France, for a week in may ****! When I received the cost it was out of my budget so I sent an email to the owner stating I would not be booking this time as too expensive.*Last month I checked my trips on the home away app and noticed that this property had been reserved for me and a payment plan set up! I sent a cancellation request to owner stating that I didn’t confirm booking and didn’t want the property! I have now received a message from her stating that I need to pay the next instalment (I haven’t paid anything yet!) and no reference to the cancellation! I have emailed her again stating that I didn’t make this booking and it needs to be cancelled! *Can you please advise what else I need to do to get this property cancelled and removed from my account? *Many thanks, Claire

GetHuman2850112 did not yet indicate what HomeAway.com should do to make this right.

How GetHuman2850112 fixed the problem
owner connected me - it was just an admin error! All sorted!
Do you have a customer issue as well?
We can help you get HomeAway.com's attention and get better help faster. Tap below to get started.
HomeAway.com समस्याएँ भी हैं?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

HomeAway.com

ग्राहक सेवा मुद्दा
Reported by GetHuman2850112
मई २, २०१९ - २ वर्ष पहले
Fixed
GetHuman2850112 shared how to fix
अब तक 8 ग्राहकों द्वारा देखा गया
इसी तरह के मुद्दे 1298 अन्य के लिए
0 इसके बाद ग्राहक
Items needed
बुकिंग किसने की
आरक्षण संदर्भ
बिल भेजने का पता
खाते पर ईमेल पता
वफादारी कार्यक्रम संख्या (यदि लागू हो)

Timeline

GetHuman2850112 ने इस मुद्दे पर काम करना शुरू कर दिया
मई २, २०१९ २:५०दोपहर
GetHuman2850112 पुष्टि की समस्या तय हो गई है। हुर्रे!
मई ३, २०१९ ३:४५दोपहर