We have been renting through VRBO *now Homeaway for years. This is the first time we ha...

GetHuman-jmacc's अप्रैल २०१९ से HomeAway.com ग्राहक सेवा जारी

मेरी HomeAway.com समस्या के साथ मदद करें
The issue in GetHuman-jmacc's own words
We have been renting through VRBO *now Homeaway for years. This is the first time we have had so much difficulty cancelling a reservation. In the past all we had to do is contact the owner and it was taken care of. Now the process is complicated and long.*And we have never been charged the full amount at booking. I was shocked when the full amount was charged in March of **** for a booking in March ****.*I have to say we will be thinking long and hard about booking with you again. This experience and the fact you charged the full amount a year in advance is unacceptable.*Sincerely Jane and Craig Maccloskey

GetHuman-jmacc did not yet indicate what HomeAway.com should do to make this right.

How GetHuman-jmacc fixed the problem
I actually have not yet heard from VRBO about my concerns. However my rental fee has been refunded so I am going to be patient and hope they will respond in due course. If not I will continue to write. Also if someone has a phone number that will get me to management I would appreciate it.
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ग्राहक सेवा मुद्दा
Reported by GetHuman-jmacc
अप्रै. १९, २०१९ - २ वर्ष पहले
Fixed
GetHuman-jmacc shared how to fix
अब तक 21 ग्राहकों द्वारा देखा गया
इसी तरह के मुद्दे 1227 अन्य के लिए
0 इसके बाद ग्राहक
Items needed
बुकिंग किसने की
आरक्षण संदर्भ
बिल भेजने का पता
खाते पर ईमेल पता
वफादारी कार्यक्रम संख्या (यदि लागू हो)

Timeline

GetHuman-jmacc ने इस मुद्दे पर काम करना शुरू कर दिया
अप्रै. १९, २०१९ ५:०७शाम
GetHuman-jmacc ने संकेत दिया कि मुद्दा अभी तय नहीं है।
अप्रै. १९, २०१९ १०:३७रात
GetHuman-jmacc ने संकेत दिया कि मुद्दा अभी तय नहीं है।
अप्रै. २०, २०१९ १:३४रात
GetHuman-jmacc पुष्टि की समस्या तय हो गई है। हुर्रे!
अप्रै. २३, २०१९ २:४६दोपहर