Once again your banking app does not work. This is the **th time.*My phone is fine,*My...

GetHuman-wscharfm's customer service issue with HSBC (US) from April 2019

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The issue in GetHuman-wscharfm's own words
Once again your banking app does not work. This is the **th time.*My phone is fine,*My wi-fi network is fine*Your stupid APP does NOT work.*It buffers in between commands and gets stuck there and I can NEVER take advantage of the check deposit feature which is the entire reason to get your app in the first place.*I try to call and last time the **** phone number didn’t even work.*WHAT IS THE MATTER WITH YOUT IT DEPT?!! Can’t you be like other banks and have your technology work?????*The few times I’ve gotten through to customer service, they tell me they will address the problem and NEVER DO.
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Customer service issue
Reported by GetHuman-wscharfm
Apr 2nd, 2019 - 7 mons ago
I have an issue with HSBC (US) too
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Seen by 7 customers so far
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Apr 2nd 10:01pm