Had blue screen on designjet t*** plotter (**")*I changed the mainboard plus the fw chi...

GetHuman2944237's customer service issue with HP from May 2019

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The issue in GetHuman2944237's own words
Had blue screen on designjet t*** plotter (**")*I changed the mainboard plus the fw chip and when I turn on the printer the display say "preparing printer"*For hours and not moving from there.
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HP

Customer service issue
Reported by GetHuman2944237
May 18th, 2019 - 5 mons ago
I have an issue with HP too
Not resolved
Seen by 1 customer so far
Similar issue to 15668 others
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Timeline
GetHuman2944237 started working on this issue
May 18th 10:52am