the vendor was non-responsive. Then when I messaged her repeatedly, I got a hold of her...
GetHuman3138570's customer service issue with Groupon from June 2019
Help with my Groupon issue
The issue in GetHuman3138570's own words
the vendor was non-responsive. Then when I messaged her repeatedly, I got a hold of her but was very hostile and rude to me and told me to contact Groupon to return my groupon.
GetHuman3138570 did not yet indicate what Groupon should do to make this right.
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How GetHuman3138570 fixed the problem
I searched the Groupon Website for a long time before finally finding the help page with no phone number, a disabled chat function, but the e-mail service still worked. I e-mailed Groupon customer service and got a response within ** hrs.
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