Broken Zipper pull on one of my luggage

GetHuman2824507's Can't Contact Seller issue with Groupon from April 2019

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Help with my Groupon issue
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GetHuman2824507's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2824507 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2824507 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2824507 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Once logged in to the help section on Groupon.com, select the relevant order, click continue, select a trending topic, then hit continue. If you're in business hours you'll an option to live chat with Groupon
The issue in GetHuman2824507's own words
The problem: Broken Zipper pull on one of my luggage
GetHuman2824507 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman2824507 fixed the problem
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Groupon

Can't Contact Seller issue
Reported by GetHuman2824507
Apr 28th, 2019 - 7 mos ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 199186 others
0 customers following this
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Timeline
GetHuman2824507 started working on this issue
Apr 28th 12:36pm