I was booking a ticket from busbud.com *They charged by card but no ticket issue. *Tick...

GetHuman-aleyajou's customer service issue with Greyhound from June 2019

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Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman-aleyajou's own words
I was booking a ticket from busbud.com *They charged by card but no ticket issue. *Ticket was for Wednesday the **th- NYC to Providence RI. **BusBud blames Greyhound. And my bank. Not taking responsibility. I am out of the money, unknown when returned as now it’s up to my bank, and I need to book this ticket- I don’t have the money to be charged twice.**I strongly suggest to not use busbud to sell tickets- you will lose customers. I am a tour operator and rely on bus tickets. Please help me resolve and book my ticket ASAP. **Thank you *Aleya Travel
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Greyhound

Customer service issue
Reported by GetHuman-aleyajou
Jun 17th, 2019 - a mon ago
I have an issue with Greyhound too
Not resolved
Seen by 2 customers so far
Similar issue to 3406 others
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Timeline
GetHuman-aleyajou started working on this issue
Jun 17th 9:10pm