My event was cancelled and I am looking to get a refund on my bus that was to leave for...

GetHuman2908999's customer service issue with Greyhound from May 2019

Help with my Greyhound issue
The issue in GetHuman2908999's own words
The problem: My event was cancelled and I am looking to get a refund on my bus that was to leave for this evening
GetHuman2908999 did not yet indicate what Greyhound should do to make this right.
I have an issue with Greyhound too
How GetHuman2908999 fixed the problem
We are waiting for GetHuman2908999 to fix the problem and share the solution with the rest of us customers.
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Greyhound

Customer service issue
Reported by GetHuman2908999
May 12th, 2019 - a mon ago
I have an issue with Greyhound too
Fixed
Seen by 4 customers so far
Similar issue to 3194 others
0 customers following this
Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Destination
Email address on booking
Billing address
Billing phone
Timeline
GetHuman2908999 started working on this issue
May 12th 2:14pm
GetHuman2908999 confirmed the issue is fixed. Hooray!
May 14th 6:27pm