My name is Bailey Lopez and my order number is ********. I was planning a trip from Gra...

GetHuman-baileyll's customer service issue with Greyhound from May 2019

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Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
The issue in GetHuman-baileyll's own words
My name is Bailey Lopez and my order number is ********. I was planning a trip from Grand Rapids, MI to Ann Arbor, MI and have just realized that I clicked the wrong date! I accidentally ordered my trip for the **th of May when I meant to click it for the **th! I would still like to have the same pickup and drop off location, as well as keep the timing of my departure as close to the original (I noticed there was one at **:**AM for the **th). Can someone help me with this? I tried calling customer service but the line would immediately drop. Thanks!
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Greyhound

Customer service issue
Reported by GetHuman-baileyll
May 9th, 2019 - 5 mons ago
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Not resolved
Seen by 5 customers so far
Similar issue to 3184 others
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Timeline
GetHuman-baileyll started working on this issue
May 9th 4:21pm
GetHuman-baileyll indicated the issue is not fixed yet.
May 9th 8:22pm