Hi Greyhound,*I booked a ticket in your mobile app and when the payment was already suc...

GetHuman-jsrivera's complaint issue with Greyhound from April 2019

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The issue in GetHuman-jsrivera's own words
Hi Greyhound,*I booked a ticket in your mobile app and when the payment was already successful and to my surprise there was a missing letter on the second name of the passenger. Input was correct but there was a missing letter in the output. Even the contact detail is correct which is only replicated when inputting the passenger details. What to do? Thank you!**Name: April Lov Oraiz*Date: May ***Confirmation *: *********Destination: St. Louis, MO*Email: *****@***.com*Billing Address: Unit *** Pines Peak Tower Brgy. barangka Ilaya, Mandaluyong City*Billing Phone: *************
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Greyhound

complaint issue
Reported by GetHuman-jsrivera
Apr 7th, 2019 - 4 mons ago
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Items needed
Name on ticket
Reservation number
Ticket number
Dates of Travel
Confirmation number
Destination
Email address on booking
Billing address
Billing phone
Timeline
GetHuman-jsrivera started working on this issue
Apr 7th 5:31am
GetHuman-jsrivera indicated the issue is not fixed yet.
Apr 7th 9:41am
GetHuman-jsrivera indicated the issue is not fixed yet.
Apr 7th 9:43am
GetHuman-jsrivera indicated the issue is not fixed yet.
Apr 7th 9:44am
GetHuman-jsrivera indicated the issue is not fixed yet.
Apr 7th 2:50pm
GetHuman-jsrivera indicated the issue is not fixed yet.
Apr 7th 2:53pm
GetHuman-jsrivera indicated the issue is not fixed yet.
Apr 7th 2:54pm
GetHuman-jsrivera indicated the issue is not fixed yet.
Apr 7th 3:02pm