I’m at the greyhound bus station currently . I ordered a ticket going to Baltimore for...

GetHuman-zsazsame's customer service issue with Greyhound from October 2018

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Before contacting them, items GetHuman-zsazsame may need:
Name on ticket, Reservation number, Ticket number, Dates of Travel, Confirmation number, Destination, Email address on booking, Billing address, and Billing phone
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If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-zsazsame's own words
I’m at the greyhound bus station currently . I ordered a ticket going to Baltimore for *:**pm at the port authority New York station . As of yet which it is *:** pm the bus has not left yet . When asked why the bus has not arrived the employee told the line that there is a bus and no driver at *:** . It is now *:** and the employee then stated that there is a driver but no bus .
GetHuman-zsazsame did not yet indicate what Greyhound should do to make this right.
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Greyhound

Customer service issue
Reported by GetHuman-zsazsame
Oct 27th, 2018 - 9 mons ago
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Timeline
GetHuman-zsazsame started working on this issue
Oct 27th, 2018 9:13pm