Transfer an old green dot card to an new green dot card

GetHuman2321599's customer service issue with Green Dot from February 2019

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48515 similar
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6 following
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Account holder name, Billing address, DOB, and Last 4 of SSN
Top Tip from another customer
The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman2321599's own words
The problem: Transfer an old green dot card to an new green dot card
GetHuman2321599 did not yet indicate what Green Dot should do to make this right.
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How GetHuman2321599 fixed the problem
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Green Dot

Customer service issue
Reported by GetHuman2321599
Feb 27th, 2019 - 4 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 97 customers so far
Similar issue to 48515 others
6 customers following this
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Timeline
GetHuman2321599 started working on this issue
Feb 27th 11:29pm