I want to know how someone can get to my money after I cancelled my card in time to keep them from paying pending charges & every time I called them after that I would get cut off I want to know why they haven't contacted me back

GetHuman-cwooley's customer service issue with Green Dot from February 2019

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The issue in GetHuman-cwooley's own words
Find out if anything has been done to resolve my issue I'm gonna try to contact corporate office tomorrow ... I added money to my green dot card after I activated it . later on I got looking for card it was gone called immediately to cancel the card they said mail me new card but I couldn't access my funds till I recieved it so I waited *-* days to get it once I got it & activated it I had *.** cents left out of ****.** I've called & called can't get anyone to answer not a human anyway.I've sent emails no response. I called in plenty of time for green dot to cancel card & not pay out any money that was pending payout.I don't see how someone can access my money after I cancelled my card but they did & I hold green dot responsible & I want green dot to put my money back on my card immediately if they don't I'm going to an attorney cause I reported this Jan **th & I still don't have access to my money & if I get evicted from my home for non payment that will be thier fault to I'd like an email of apology. I expect this to be done this next week.
I can get evicted from my home because I can't pay my rent & I need groceries I have * grandchildren that I'm raising
I want my money back on my card right away
I called left messages sent email done everything I know to resolve this
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Green Dot

Green Dot prepaid visa card
Customer service issue
Reported by GetHuman-cwooley
Feb 10th, 2019 - 7 mons ago
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GetHuman-cwooley started working on this issue
Feb 10th 4:01am