There is a purchase on Google play for a movie that I did not authorize, it was made th...

GetHuman-susienel's customer service issue with Google from March 2019

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The issue in GetHuman-susienel's own words
There is a purchase on Google play for a movie that I did not authorize, it was made this past March **th and I would like a refund how do I go about this?
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Google

Customer service issue
Reported by GetHuman-susienel
Mar 25th, 2019 - 6 mons ago
I have an issue with Google too
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Seen by 13 customers so far
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Timeline
GetHuman-susienel started working on this issue
Mar 25th 10:18am