I have both a private and a business email address with Google. Recently my business ac...
GetHuman-gflat's customer service issue with Google from January 2019
Help with my Google issue
First: share to improve GetHuman-gflat's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-gflat's next move: find and follow the right step-by-step guide.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gflat will need to dig through the advice provided by Google, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-gflat can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Google has better answers for you: Google Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-gflat may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-gflat's own words
I have both a private and a business email address with Google. Recently my business account seems to have been blocked pending me loading a photo of myself, which I can't do. I am a domestic violence victim and my ex-husband is constantly trying to find me to do me further harm. harm. I have moved several times uses the Internet to search as well as harrassing my friends for information. The LAST thing I need is to post a photo on the Internet. I do almost all my shopping except for food on eBay because eBay's privacy policies seem to work and because I am disabled from my husband's abuse. Because I haven't posted a photo Google has blocked my second account which is tied to Paypal and eBay and now I can't buy on eBay. I want to talk to someone at Google to let them understand why I can not post a photo. I've never had any trouble with eBay or Google. I give them every piece of information they want, but I can't post a photo. Help!!
GetHuman-gflat did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-gflat fixed the problem
We are waiting for GetHuman-gflat to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.