There was a charge for $***.** to my bank account from Google store on ********. My ban...

GetHuman-cooltee's customer service issue with Google from December 2018

27775 similar
0 following
Help with my Google issue
First: share to improve GetHuman-cooltee's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cooltee's next move: find and follow the right step-by-step guide.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cooltee will need to dig through the advice provided by Google, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-cooltee can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Google has better answers for you: Google Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-cooltee may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-cooltee's own words
There was a charge for $***.** to my bank account from Google store on ********. My bank account has been frozen and my debit card has been suspended. There was a Google pixel phone delivered to my house that I didn't not order. I've been trying to reach someone at Google about this fraudulent purchase but I have not been able to reach anyone. Can you please contact me to resolve this matter or give me a phone to call so that this matter can be resolved,?**Thank you, *Anthony Thompson
GetHuman-cooltee did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-cooltee fixed the problem
We are waiting for GetHuman-cooltee to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
बेहतर परिणामों के लिए, कम से कम 100 अक्षर लिखें
यह ईमेल पता मान्य नहीं है
Follow this issue
See how GetHuman-cooltee fixes it.
यह ईमेल पता मान्य नहीं है


Customer service issue
Reported by GetHuman-cooltee
Dec 29th, 2018 - 10 mons ago
I have an issue with Google too
Not resolved
Seen by 7 customers so far
Similar issue to 27775 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-cooltee started working on this issue
Dec 29th, 2018 8:13pm