I had a charge to my bank account from Google that was not done by me and my bank needs...
GetHuman1041425's customer service issue with Google from August 2018
Help with my Google issue
GetHuman1041425's next move: find and follow the right step-by-step guide.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1041425 will need to dig through the advice provided by Google, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1041425 can let us know if they help or not.
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Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman1041425's own words
I had a charge to my bank account from Google that was not done by me and my bank needs the info from the purchase to get me refunded, what info do you need from me?
GetHuman1041425 did not yet indicate what Google should do to make this right.
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