I bought a google play card for $** and when i tryied to redeem it jost seconds later it sed it was allredy redeemed.

GetHuman-rebelmos's customer service issue with Google from May 2018

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Help with my Google issue
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Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rebelmos will need to dig through the advice provided by Google, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-rebelmos can let us know if they help or not.
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Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-rebelmos's own words
Trying to put $**on my Google play ... I had bought a google play card for $** and walked to the front of the store and sat in a chair and scratched it off and attempted to load the $** on to my account.thats when it told me that it was allredy redeemed.that is impossible!! I then went straight to the customer service desk and told them what had happened they told me they could not help me even though I had my receipt and card in hand. I had called the number on th back of the card and they told me that they could not help me the store had to refund my money.so the store tells me that google play. Has to refund my $** the rep at google is saying the store needs to refund me the $**!!! I have no money to give away I have a ** month old son and my fianc* has cancer and is not working now I am on disability and only make *** a month I have to borrow to pay all my bills every month.please somebody help me...* Thank you* Daryl Moseley* God bless
That was all my money for the month.i am on SSI and have a family I'm taking care of.
I would love to get $** credit or $** bucks back
Tryied to talk to the store customer service with no luck.also called Google play.with no luck
I have an issue with Google too
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Google

Google play gift card
Customer service issue
Reported by GetHuman-rebelmos
May 18th, 2018 - a yr ago
I have an issue with Google too
Fixed
Seen by 19 customers so far
Similar issue to 240 others
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
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Email on Account
Timeline
GetHuman-rebelmos started working on this issue
May 18th, 2018 5:28pm
GetHuman-rebelmos indicated the issue is not fixed yet.
May 25th, 2018 1:47pm
GetHuman-rebelmos indicated the issue is not fixed yet.
May 25th, 2018 2:00pm