I have a problem. I have a google account with google phones but my husband passed away...

GetHuman-parisota's customer service issue with Google from May 2018

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2 following
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GetHuman-parisota's next move: find and follow the right step-by-step guide.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-parisota will need to dig through the advice provided by Google, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-parisota can let us know if they help or not.
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Before contacting them, items GetHuman-parisota may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-parisota's own words
I have a problem. I have a google account with google phones but my husband passed away and I have no idea how to pay my bill or cancel his phone service. I also want to get all the information off of his phone.
GetHuman-parisota did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-parisota fixed the problem
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Google

Customer service issue
Reported by GetHuman-parisota
May 11th, 2018 - a yr ago
I have an issue with Google too
Not resolved
Seen by 16 customers so far
Similar issue to 517 others
2 customers following this
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Timeline
GetHuman-parisota started working on this issue
May 11th, 2018 12:45am