Google maps: My business has a defamatory review that should be removed, yelp has alrea...

GetHuman-welchcla's Update Account Information issue with Google from May 2018

Help with my Google issue
Top Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman-welchcla's own words
Google maps: My business has a defamatory review that should be removed, yelp has already removed a similar one by the same person... we are having to get our lawyer involved, and this would be avoided if we can have it removed due to violation of guidelines and defamation. We have followed all other steps and no response. Flagged, and reported in every way already, no response. This is defamation, false, and a violation of guidelines. We are going to have to file a suit. Please help
GetHuman-welchcla did not yet indicate what Google should do to make this right.
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How GetHuman-welchcla fixed the problem
Go to google my business and request a call back
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Google

Update Account Information issue
Reported by GetHuman-welchcla
May 5th, 2018 - a yr ago
I have an issue with Google too
Fixed
Seen by 19 customers so far
Similar issue to 77223 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman-welchcla started working on this issue
May 5th, 2018 5:14am
GetHuman-welchcla indicated the issue is not fixed yet.
May 5th, 2018 6:43am
GetHuman-welchcla indicated the issue is not fixed yet.
May 6th, 2018 4:34pm
GetHuman-welchcla confirmed the issue is fixed. Hooray!
May 8th, 2018 6:53am