I found my grandson whom is only * year of aged purchased updates on War Robots. Tried...

GetHuman2943352's customer service issue with Google Play from May 2019

Help with my Google Play issue
First: share to improve GetHuman2943352's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2943352 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
The issue in GetHuman2943352's own words
I found my grandson whom is only * year of aged purchased updates on War Robots. Tried asking for refund but I was emailed back with request for refund doesn't meet our policy. please help
GetHuman2943352 did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman2943352 fixed the problem
We are waiting for GetHuman2943352 to fix the problem and share the solution with the rest of us customers.
Please help with my Google Play issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Google Play customer problems.
How Do I Report Unauthorized Charges on Google Pay?How Do I Dispute Google Play Charges?Is it possible to get technical support from Google Play?How do I update my account and billing information on Google Play?
Do you have a customer issue as well?
We can help you get Google Play's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Google Play issues too?
Get tips from pros & other customers, and get it handled faster:
बेहतर परिणामों के लिए, कम से कम 100 अक्षर लिखें
यह ईमेल पता मान्य नहीं है

Google Play

Customer service issue
Reported by GetHuman2943352
May 19th, 2019 - 5 mons ago
I have an issue with Google Play too
Not resolved
Seen by 3 customers so far
Similar issue to 42757 others
0 customers following this
Timeline
GetHuman2943352 started working on this issue
May 19th 2:52am
GetHuman2943352 indicated the issue is not fixed yet.
May 20th 12:41am