There was a robbery at the Central Florida Mall and I am disgusted with how your employ...

GetHuman2779174's customer service issue with GameStop from April 2019

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The issue in GetHuman2779174's own words
There was a robbery at the Central Florida Mall and I am disgusted with how your employees reacted. I'm not sure it's procedure, but your employees kicked everyone out of the store, dropped the gate and hid in the back. The lack of regard or concern for your customers, especially with all of the shootings that have taken place, is revolting. The thieves, unknown at the time, were armed only with hammers. What if they were carrying a gun? Your employees would have been responsible for the deaths of those they turned away. In such dark times, I can't believe an entire store could act so selfishly. I believe disciplinary actions are more than deserved for the entire store and its employees. I will be awaiting a response promptly.
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GameStop

Customer service issue
Reported by GetHuman2779174
Apr 20th, 2019 - a mon ago
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GetHuman2779174 started working on this issue
Apr 20th 4:13am