Fitbit inspire not sinking with my mobile device

GetHuman3100604's customer service issue with Fitbit from June 2019

Help with my Fitbit issue
The issue in GetHuman3100604's own words
The problem: Fitbit inspire not sinking with my mobile device
GetHuman3100604 did not yet indicate what Fitbit should do to make this right.
I have an issue with Fitbit too
How GetHuman3100604 fixed the problem
Contacted Fitbit customer support and agent was able to walk me through the process to resolve issue. Had to reset my apple phone by totaling shutting it down.
Please help with my Fitbit issue
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बेहतर परिणामों के लिए, कम से कम 100 अक्षर लिखें
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Fitbit

Customer service issue
Reported by GetHuman3100604
Jun 17th, 2019 - a mon ago
I have an issue with Fitbit too
Fixed
GetHuman3100604 shared how to fix
Seen by 4 customers so far
Similar issue to 6349 others
0 customers following this
Items needed
Order number
Name on account
Email address on account
Billing address
Phone number on account
Timeline
GetHuman3100604 started working on this issue
Jun 17th 3:29pm
GetHuman3100604 confirmed the issue is fixed. Hooray!
Jun 21st 2:05am