I tracked the delivery all day and there was never any updates on where the package was...

GetHuman2572595's customer service issue with FedEx from March 2019

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The issue in GetHuman2572595's own words
I tracked the delivery all day and there was never any updates on where the package was so that I could make it home to sign for it. Now I'm being told I can pick it up from a certain facility. The problem is that I only recently moved to my city and my ID has a different address than the mailing address. What do I have to do to be able to pick up my package today.*You did not yet indicate what FedEx should do to make this right.
GetHuman2572595 did not yet indicate what FedEx should do to make this right.
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बेहतर परिणामों के लिए, कम से कम 100 अक्षर लिखें
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FedEx

Customer service issue
Reported by GetHuman2572595
Mar 22nd, 2019 - a mon ago
I have an issue with FedEx too
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Seen by 2 customers so far
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Timeline
GetHuman2572595 started working on this issue
Mar 22nd 8:27pm