I got a new phone I had a iPhone before and now I have android but kept my same number...
GetHuman2812431's customer service issue with Facebook from April 2019
Help with my Facebook issue
GetHuman2812431's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2812431 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2812431 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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The issue in GetHuman2812431's own words
I got a new phone I had a iPhone before and now I have android but kept my same number and instead of sprint I switched to cricket now I cant receive my confirmation code for my two factor authentication code please can someone email it to me I've sent a Picture ID and more and still never received anything. My phone number is ***-***-**** my name is Heather Johnson date of birthday ******* and my email is J*****@***.com please can someone help me so I can use my Facebook and message again
GetHuman2812431 did not yet indicate what Facebook should do to make this right.
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